Trưởng Nhóm Kiểm Duyệt – Moderation Team Leader (Upto 17 Mil + Bonus)

Mức lương

30 – 50 Triệu

Địa điểm

Bà Rịa-Vũng Tàu

Kinh nghiệm

1 Năm trở xuống

Tổng quan

Giới tính: Không xác định giới tính
Số lượng ứng tuyển: 55
Ngành nghề: Bảo trì / Sửa chữa
Mức lương: 30 – 50 Triệu
Loại công việc: Toàn thời gian
Địa chỉ làm việc: Bà Rịa-Vũng Tàu
Trình độ: Trung học
Kinh nghiệm: 1 Năm trở xuống

Mô tả công việc

Yêu cầu công việc

Gear Inc is looking for Moderation Team Leaders to join our Moderation team. Ideal candidates will join our team to assist in supervising a team of at least 20 members.

Your main responsibilities are:

Supervise team members and be able to arrange or cover members working shifts if necessary;
Provide accurate, valid and complete information by using the right methods/tools;
Handle clients’ complaints, provide appropriate solutions and alternatives within the time limits follow up to ensure resolution;
Meet personal/teams targets;
Keep records of issues/problem for further investigation;
Follow communication procedures, guidelines, and policies;
Work with managers about clients’ feedback.

Quyền lợi công việc

Good command in English (Especially in Reading and Writing);
At least 1 year of experience in leading, managing and coaching a team of at least 20 members;
Having knowledge in QA (Quality Assurance) in any fields is preferable;
Good at Business Communication;
Familiar with data analysis;
Able to join immediately;
Self-learning ability and can-do attitude;
Proficient skills with MS Office and Google Drive;
Willing to work on roasting shifts, weekends and public holidays.